Ask Lorie

Do you have a technical question regarding one of the digital formats: How do... I? What if I...? What's New, What's Coming? Is there something wrong with a thread or link? Is an Online Read NOT up, or NOT updated? 

Ask Away.  Or if it's a private issue, just contact me at loriehosty@gmail.com  and I'll do my best to answer you.

Special Notices:

There is a ten o'clock EST rule in that the online reads aren't required to be posted until that time. If they come earlier, that's eHQ's gift to you, but if they aren't up before that time, don't panic--they're coming! If they STILL aren't up...buzz us, we're on your side! LOL!

  • If you have an idea or you want to see something addressed in a Question and Answer for any Simply Series line, this is the place to let us know.
  • We're not an expert on all of the books. If you have a question about a particular series, book you read and can't find, the best place to ask is: Reading Experts: customer_ecare@harlequin.ca 
  • The Writing guidelines can be found here. All the correct word counts and specifics are there for each line.

Small caveat: We're not editors. We're just hosts and we work from home, most of the time in our jammies. So, that means we cannot go down any hall and check on the status of your submissions. We can't ask any editor the status of your submissions. That's a very private thing between the writer and the editor and is protected. Best of luck on all your submissions.

2007 Blogs

Hiya Lorie! 

Lovin' the new site!  Just one question - Are we able to access our old blogs from 2007?  I wanted to double check a book on there. 

Thanks! 

Julz =)
*In order to be irreplaceable, one must always be different.*

100K Blog

NM.... I found my answer!

Thanks Lorie!!!!

Julz =)
*In order to be irreplaceable, one must always be different.*

100K Blog

and ended up at mine!  So, how do we set up our links so that people can come to our "own" page?

Penn 

Another question

Lorie, I'm a bit confused.  (No comments from the Pnut gallery).  Every time I change pages, I get a different font/color in the side bar.  Some times Fake Frenchie is in red, sometimes in dark blue, sometimes in light blue.  Sometimes the list under Fake Frenchie is like typewriter fonts, sometimes it's small and compact.  I haven't changed anything.

Some days you're the bug; some days you're the windshield.
_______________________
Mac -- OS 10.4.11 on Firefox 2.0.0.11

technicallies

Instead of asking all the hosties in the boards, I guess I should come here. Y'know- one-stop shop and save. lol

So- what's going on, or not, is that whenever I try to use the font color palette in a comment the 'preview comment' button blinks, but nothing happens. No color palette opens. My emoticons work fine. Also- I noticed that some of the others' profiles show how many posts they've made. Mine still says '0'. I was curious if this feature just takes a day to update? or will it update after I close the site and show them when I return?

Thanks. Liking the new site so far.

~*~Lisa~*~
My Blog ~ A Little Bit of Everything~
~Writing is dreaming on paper~

PINK!?!

Alright- I DID NOT pick a color. And if I had, green is my signature color, not hot pink. lol But, at least a color popped up. I tried to click on the color arrow and this is what happened, not that I ever saw a color palette to choose from still. Surprised

~*~Lisa~*~
My Blog ~ A Little Bit of Everything~
~Writing is dreaming on paper~

Re: PINK!?!

ROFL, Lisa ......... I think the pink is coming from Julz' signature ..... I think there must be an error in the font codes she used because the colour pink isn't turning off like it should and all the posts that follow turn up pink

 

I posted about the signature glitch to Jayne over in the Community 2.0 discussion thread ..... I've sort of been going there for my over all board issues and then posting to the Hosties if there's an issue on one of their threads  ..... but I'm sure that concerns can be posted on any of the Hosties threads

BTW, to open the font colour tablet, be sure you are clicking on the tiny down arrow beside the A

 

 

EDIT ----- I see the error is compounded in Lisa's signature as well ...... now all font colours want to be green    ......... Lisa and Julz be sure you have the close tag on your signatures  </font>  ... this should tell the system to revert to the default font for anything typed after ....... this is a definite glitch

~~ KatherineT ~ I'm a Harlequin Addict, and I'm proud of it! ~~

whoa...easy on the eyes big fella!

In a sing song voice....Ok...someone's forgetting to close their font tags....

Someone, who shall remain nameless, LOL forgot to close their font tag in their seriously PINK signature, LOL, and it seems it made Lisa GREEN with jealously.

I'll go and fix em up!

Jayne

Community Manager
"We cannot really love anybody with whom we never laugh." ~ Agnes Repplier

Not so green anymore...

Penni ~ I’m looking into it. There’s a way, I just need to double check it before I tell you how.

Hi Lisa. You may need to reset yourself by signing out, opening another browser, clearing your cookies and doing a hard refresh. Then sign back in. It’s what I had to do too.

colors not sticking

My colors aren't showing up in my blogs, comments, posts. I go into the color palette and pick the color i want and it changes the color in the text box where I'm typiing. but when I post to the boards, it defaults to gray. For example, this whole paragraph is supposed to be a teal green color

and this paragraph is supposed to be purple.

And this one is supposed to be gray. I know we had problems with that in the beta testing but smehow i got it working. Though now I don't remember how. I'm currently typing this in rich-text. But when i disable rich-text, it strips the formatting and shows all the html codes that are built in to make the blog look like I want it to. When I post from that format, it still goes back to the default color.

colours

Hi Kelley

The personal formatting thing is one of the bugs that have been documented and is being worked on.

Hi Lorie!!!I just wanted to

Hi Lorie!!!

I just wanted to stop by and add the room to my favorites list. (((hugs)) But then after reading the posts, I had to try a different color. Hope it works!

 Edit: Nope, boring ole' gray. Oh well.

Ran into a snafu

Hey Lorie, I ran into a issue while trying to change my picture. I wanted to switch out the picture of BP as Santa Claus that I used during the Tire Kicking and I picked one of Rob's Skipping Stones. Then I changed my mind of which stone but every time I try to change it, I get the first stone I picked. I click on the little box for deleting the picture then add the new picture and I get the old, deleted picture back. I'm confuzzled.

How's this?

Ok Katherine- I got an email from Dee asking me to close my html (nice sing-song voice btw). I went in and somehow, I'm sure it wasn't like that when I went offline earlier today, but there was 3 </font>s after my sig line instead of one. I deleted 2 of them and I will log out of eharl and sign back in to see if that helps any.

And oddly, the color palette works on my home pc. Just not on my laptop? Weird.

~*~Lisa~*~
My Blog ~ A Little Bit of Everything~
~Writing is dreaming on paper~

Kim after changing your

Kim after changing your picture did you refresh your page????  If not try it.

ELLEN TOO

A true teacher is a person who, at the end of the school day, still likes children!

TWIMC

Ok, since taking 2 of the tag closures off, logging out, opening a new browser, logging in fresh didn't fix it I went back in to my profile and took the green tag color off altogether. Now everything comes out in gray (even though I'm typing this in green right now) for me and everyone else I was changing. Hope this is fixed as time goes by. Wink

~*~Lisa~*~
My Blog ~ A Little Bit of Everything~
~Writing is dreaming on paper~

Lorie

Just thought I'd let you know my color palette has completely disappeared now. In its place is what looks like a piece of chalk for 'remove formatting'?

Just FYI

~*~Lisa~*~
My Blog ~ A Little Bit of Everything~
~Writing is dreaming on paper~

colours and pics

Kim ~ Try signing out, clear your cookies and do a couple of hard refreshes, then sign back in, refresh again, and then try again.

Lisa ~ I think they may have disabled colours for now, while they fiddle with it. We'll know soon.

January

Lorie ~  have you issed the discount code for January?

Kate
Team TBR - The Born Readers

code

Hi Kate.

I did send it to a few people to have them test it, but there are mixed reports that something is wrong so I need to test it myself and go from there.

 

 

ok this is just too weird.

ok this is just too weird. love the site but having some problems making my way around the siteEmbarassed

O K Lorie

I'll be patient....

Kate
Team TBR - The Born Readers

Spell Check

Please can you tell me if there is a spell check available for the new threads. As a Dyslexic I find the spell check really important as I don't want to post anything with Spelling mistakes.

Janet

Thanks Lorie and Ellen

Thanks Lorie and Ellen

Code fixed (at least from my pov)

Thanks a million Lorie - I know you had a million other things to
take care of and this wasn't necessarily your #1 priority, but I do
appreciate your efforts

Hugs

Sadhbh 

spell check.

Hi Jan.

I do know it's on the wishlist. I'm hoping we get it, because I'm somewhat infamous for my typos.Embarassed

code

Thanks for being a guinea pig Sadhbh... Wink

No really, it's nice that you confirmed it for me. Unfortunately it's too late for most to avail themselves of the free book Friday with code perks, but I'll send the code out in the morning. I do have a fair bit of news to share with all the challengers.

Any way to go to new messages?

Hi Lorie, 

With 2 of my dgrd's staying with us for almost three weeks, I've been tearing my hair out trying to get here and find my way around.  I didn't do nearly enough tire kicking, so I'm just as far behind as everyone else. . . 

What I'd really like to know is:  when I go to a site (I have 2 marked as favorites, so far) it always takes me right to the start, to message #1.  Isn't there any way I can adjust things so it would take me to where I left off reading, like the old boards did? 

I surely hope so, 'cause I just don't have time to search for the new messages every time I sign in. 

Oh yes, and one more thing -- If I order one of the new LI Historicals, do I have to order the other one as my freebie, or can I order a book from any other line as my freebie?  I'm not big into historicals, but I do want Jillian Hart's McKaslin clan books.

DonnaH

new posts

DonnaH

The new posts problem is a bug.  The techies are working on it.  I too hope they will squash this bug dead, as it's VERY annoying. 

Some days you're the bug; some days you're the windshield.
_______________________
Mac -- OS 10.4.11 on Firefox 2.0.0.11

bugs...

DonnaH and FF ~ Trust me, with as many posts as we hosts have to read all day, that'll get fixed.

Lady Diva ~ I'm sorry, I missed your post earlier. Have you been having better luck finding your way around?

Syndicate content
"